W. Edwards Deming’s teachings are most widely known in industry and government. However, his teachings and principles apply to educational institutions, which of course, is the very point of Win-Win. He taught the Japanese, and later American companies that would listen, to adopt a systems thinking perspective.

System Structure II

As you begin to view the world through a systems lens, the idea of improving the core system of which you are a part becomes more challenging. However, seeing the world in this way also opens a number of possibilities for improvement for which you may have been previously unaware. At the very least, this helps in understanding the various system levels in which your organization is situated.

System Structure I

United Schools, where I work, is a system made up of four public charter schools and a nonprofit hub that serves as the central office for the schools. It is also a subsystem of the system of education in Columbus, in Ohio, and in the United States. This illustrates the point that a system contains subsystems and is itself a subsystem of a system in which it is contained.

Thinking in Systems II

There may be no better example of non-systems thinking in education than when the issue of poverty is discussed. In one camp, you have people who insist that in order to fix underperforming schools, you must fix poverty. In the other camp, you have the people who insist that to fix poverty, you have to fix underperforming schools.

So, which camp has it right?

Thinking in Systems I

A system is a set of elements interconnected in such a way that it produces its own pattern of behavior over time. Systems are coherently organized in a way that achieves something. The system may be impacted by outside forces, but its response to these forces is characteristic of the system itself, and that response is seldom simple. Systems thinking then is a way of thinking that focuses on recognizing the interconnections between the parts of a system and synthesizing them into a unified view of the whole.

Systems Must Have an Aim

Most typically, when I refer to a system in Win-Win I am referring to an organization (e.g., United Schools Network). Thus, a useful definition of a system is “an organization characterized by a set of interactions among the people who work there, the tools and materials they have at their disposal, and the processes through which these people and resources join together to accomplish its work.” The aim of a system is a qualitative statement with methods attached that detail its long-term constancy of purpose.

Understanding Systems

Understanding systems may be our best hope for making meaningful change across the many dimensions of our lives at home, at school, and at work. The system lens helps us see events as a part of trends and those trends as a part of an underlying structure. This understanding provides us with improved ways of managing in this world of complex education systems.

Principle 14: Commit to Transformation

Principle 14: Clearly define top management's commitment to continual improvement of quality and its obligation to implement the 14 Principles. Plan and take action to put everyone in the organization to work to accomplish the transformation; the transformation is everyone's job. Start with education for all in positions of leadership.

Principle 13: Institute a Vigorous Program of Education

Principle 13: Institute a vigorous program of education and encourage self-improvement for everyone. A school system needs not just good people, but people that are improving with education. Advances in teaching and learning processes will have their roots in knowledge.

Principle 12: Remove Barriers to Joy in Work & Learning

Principle 12: Remove barriers that rob educators and students of their right to joy in work and learning. This means, inter alia, working to abolish the system of grading student performance, the annual or merit rating of staff, and the Management by Objective of schools and school systems. The responsibility of all educational leaders must change from sheer numbers to quality.

Principle 8: Drive Out Fear

Drive out fear, so that everyone may work effectively for the school system. No one can perform their best unless they feel secure to express ideas, ask questions, and make mistakes.

Principle 1: Create Constancy of Purpose

In January and February, I outlined six common management myths. The point of those two posts was to help education systems leaders see what not to do. I’m now turning to a set of principles that can be used by these same leaders to guide their transformation work. Earlier this month, I introduced the 14 Principles for Educational Systems Transformation. In this post I’ll describe the first principle, Create Constancy of Purpose.